Mzyoon

Return, Refund / Cancellation Policy

Return, Refund / Cancellation Policy

  • Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed
  • We will accept cancellation before start stitching/cutting cloth
  • We will not return any order due to buyer fault or after washing.
  • We will refund your money if
    • Material damage/different brand/size entire different from order.
    • We will refund, if your order style and measurements are different from you provided. We add essential industry standard allowances when making your products. We add ½ inch to the neck and 1 inch to the sleeve measurements you provide, for shrinkage allowances. We add 6, 7 or 8 inches to the chest depending on the type of fit you have chosen for movement and flexibility. The finished products will reflect these allowances.
  • Refund will be done only through the original mode of payment.
  • Readymade items such as Inner Wear, Under Wear and other dress accessories will not return after unpacking.

Contact Us

If you have any questions about this Policy, please contact us:

  • By email: info@gbmportal.com